Returns, Refunds

Wicked Coatings will only accept returns if:

  1. The goods have NOT been opened/used - All goods MUST be untampered with in there original packaging. Goods MUST be returned with-in 7 days.
  2. If there is a manufacturers fault with the product - Goods Must be returned with in 7 days - Goods will be tested in house to determine if there is a manufactures fault before a refund is issued. Wicked Coatings reserves the right to refuse a refund if the goods are not found to be faulty. (WTP film is very sensitive to its surrounding environment. If the film has been exposed to the wrong temperature and humidity conditions the film may be deemed unusable. If the goods are returned to Wicked Coatings in this condition a refund may be refused.

Restocking Fee:

All returned items (if not faulty) are subject to a 25% restocking fee. This will be deducted from your refund. We also do not refund the original shipping and handling fee on the order.

How to return an item:

  1. Email shop@wickedcoatings.co.uk and explain what the problem is with the goods. You will then be assigned a returns number that you must include on your shipping label.
  2. Mail your item to:

    Returns Dept
    Wicked Coatings Ltd
    44 Holton Road
    Holton Heath Trading Park
    Poole
    Dorset 

    BH12 4JQ
     
  3. Include the goods you wish to return along with a signed letter explaining the reason for the return. Please note that Wicked Coatings strongly advises using a recorded delivery service when returning your goods. Wicked Coatings cannot be held responsible for items lost in transit. The returnee is responsible for the full postage cost of returning the goods.