Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. 

Users of this site agree that access to and use of it are subject to the following terms and conditions and public law. Please do not use this site if you do not agree to these terms and conditions.

Copyright

The entire content included in this site, including but not limited to text, graphics or code are copyrighted as a collective work under the United Kingdom's and other copyright laws. All content is the property of Wicked Coatings Ltd. The collective work includes works that are licensed to Wicked Coatings Ltd. Wicked Coatings Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Wicked Coatings Ltd Shop products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Wicked Coatings Shop. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Wicked Coatings Ltd.You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Wicked Coatings Ltd used in this site are trademarks or registered trademarks of Wicked Coatings Ltd.

Warranty Disclaimer

This materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Wicked Coatings Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Wicked Coatings Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Wicked Coatings Ltd does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Wicked Coatings Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Wicked Coatings Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Wicked Coatings Ltd product is mistakenly listed at an incorrect price, Wicked Coatings Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Wicked Coatings Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Wicked Coatings Ltd shall issue a credit to your paypal or credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Wicked Coatings Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Wicked Coatings Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Wicked Coatings Ltd.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Wicked Coatings Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.

Participation Disclaimer

Wicked Coatings Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site.

Indemnification

You agree to indemnify, defend, and hold harmless Wicked Coatings Ltd its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable solicitor's' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Ordering

Orders should be placed online using the shopping cart. If you encounter any difficulties, please contact us on 01202 622258 and we wil endevour to assist you. For customers who do not want to give credit card information online, please pay via PayPal. All orders must be prepaid by credit card or PayPal (Orders paid via PayPal e-checks will be held until PayPal advises your funds have been received. We reserve the right to cancel orders shipped to unverified PayPal accounts or those shipped to a third party. On Credit Card transactions, if the Bill To and Ship To are not the same, at our discretion, we will request a Credit Card Authorisation Form be submitted to us, along with a copy of the Bill To party's Credit Card and Driver's License for orders to be shipped to a third party. Please read 'shiping' section with in the website for shipping details. We will notify you in advance and if you do not agree your shipping address/requirements. We reserve the right to cancel your order.

Order Turnaround

Wicked Coatings Ltd ships Monday - Friday 8am-6pm. We strive to process your order & ship within 3 business days. If your order is urgent, please call us on 01202 622258 to "expedite" your order for an additional fee.

Order Cancellations

Because our orders are processed so quickly, The actual amount of time will vary depending upon the season, but in most cases the order will have undergone processing in less than three hours and therefore will not be able to be cancelled.

Returns

Wicked Coatings will only accept returns if:

  1. The goods have NOT been opened/used - All goods MUST be untampered with in there original packaging. Goods MUST be returned with-in 7 days.
  2. If there is a manufacturers fault with the product - Goods Must be returned with in 7 days - Goods will be tested in house to determine if there is a manufactures fault before a refund is issued. Wicked Coatings reserves the right to refuse a refund if the goods are not found to be faulty. (WTP film is very sensitive to its surrounding environment. If the film has been exposed to the wrong temperature and humidity conditions the film may be deemed unusable. If the goods are returned to Wicked Coatings in this condition a refund may be refused.

Restocking Fee:

All returned items (if not faulty) are subject to a 25% restocking fee. This will be deducted from your refund. We also do not refund the original shipping and handling fee on the order.

How to return an item:

  1. Email shop@wickedcoatings.co.uk and explain what the problem is with the goods. You will then be assigned a returns number that you must include on your shipping label.
  2. Mail your item to:

    Returns Dept
    Wicked Coatings Ltd
    44 Holton Road
    Holton Heath Trading Park
    Poole
    Dorset 

    BH12 4JQ
     
  3. Include the goods you wish to return along with a signed letter explaining the reason for the return. Please note that Wicked Coatings strongly advises using a recorded delivery service when returning your goods. Wicked Coatings cannot be held responsible for items lost in transit. The returnee is responsible for the full postage cost of returning the goods.

Damage Claims

Please inspect all packages at time of delivery and, if damaged, note on the UPS/Royal Mail driver's delivery receipt when you sign for it, contact UPS/Royal Mail by phone to report it directly to them, and then contact us so we may process your claim. If you notice any damaged items upon unpacking your order, leave the box and contents as is, save all of the packing material and contact UPS/Royal Mail to arrange an inspection of your package, and contact us so we may process your

Certificates of Analysis

If you require a Certificate of Analysis for one of our cosmetic raw materials, please request it when you place your order and it will be emailed to you.

Special Promotions

From time to time, we run special promotions on select products for limited periods of time. This could be based on various reasons including bulk discounts that we negotiated with our vendors or clearance discounts on discontinued items.

User Agreement

Customers should purchase products from Wicked Coatings Ltd with the clear understanding that all products must be used at the customers own discretion and only after referencing Material Safety Data Sheets (MSDS) and all other relevant technical information specific to the product. Wicked Coatings Ltd shall not be held responsible for any damages to property or for any adverse physical effects (including injury or bodily harm) caused by insufficient knowledge or the improper use of a product. The contents of our website have not been evaluated by the FDA. Information contained herein is not intended to diagnose, treat, cure or prevent any disease.The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties.As with any manufacturing process, Wicked Coatings Ltd strongly recommends small lab scale testing for evaluation purposes prior to full commercial manufacturing. Wicked Coatings Ltd (and affiliated companies) reserves the right to update product prices at any time, for any reason. While we strive to maintain accurate and timely price information, we are not ultimately responsible for errors, omissions, or otherwise inaccurate prices on the website. The final amount of money due per order is always determined at checkout time, not during shopping cart selection.